ITIL Problem Management Root Cause Template

ITIL Problem Management Root Cause Template

Model: Gemini
Difficulty: Advanced
Upvotes: 1
ITITILproblem managementroot causetemplate

— Prompt —

Draft a template for ITIL problem management root cause analysis. Fields: problem description, impact, root cause, workaround, permanent fix, and lessons learned.

Why It Works

Forces depth, not just patch fixes—essential for knowledge base and prevention.

Example Output

Problem: Printer offline. Cause: Driver crash. Fix: Patch driver. Lesson: Test updates first.