Customer Journey Map Creator

Customer Journey Map Creator

Model: Claude
Difficulty: Intermediate
Upvotes: 0
customer journeyCXmarketingUX

— Prompt —

Create a detailed customer journey map for [product/service] in [industry]. Include: 1) Awareness, 2) Consideration, 3) Purchase, 4) Onboarding, 5) Retention stages. For each: key touchpoints, user emotions, pain points, and team actions.

Why It Works

Clarifies pain points and opportunities for improvement at every journey step.

Example Output

Awareness: Sees social ad—curious. Pain: Confusing signup. Action: Simplify landing page.